Frequently Asked Questions about Ceramic Fasteners

Are the ceramic fasteners listed on your website immediately available?
Yes, typical order quantities of ceramic nuts, ceramic bolts or ceramic washers are in stock and ready for shipment on the same day if ordered before 12:00pm EST.  Partial shipments may be available.  Out of stock items take 7 to 10 business days for shipment and delivery times may be longer for special orders.

Can I have a sample ceramic fastener to see if it will work for my application?
No, it is against Ceramco's policy to provide free samples.  The minimum order quantity is 10 pieces of any item (with the exception of zirconia fasteners).  Our distributors may be able to provide smaller order quantities for you.

What factors affect the lead time involved with my order?
After your order has been received and all the details have been confirmed, we process your order as soon as we can.  Manufacturing lead time for out of stock items will depend on the quantity ordered, the type of material, and whether it is a new or custom head configuration.     

What shipping methods do you offer? Is rush delivery available?
We ship via U.S. Mail, UPS, and FedEx Priority. Other carriers may be available upon special request. All faster delivery services offered by our shipping providers are available. Orders are sent UPS Ground by default. We DO NOT ship FedEx Ground.

Do you accept credit cards?
Yes, we do accept Visa and Mastercard for credit card purchases.  We do not accept American Express or Discover card.

What are the physical, electrical, or mechanical properties of your ceramic fasteners?
You may consult our material properties chart for select data on our fasteners.  The alumina fasteners are made of A998, and our zirconia fasteners are made of PSZ. There are also select data available for strength properties.

What are the dimensions of the sizes you offer?
You can find the dimensions of our ceramic fasteners in the dimensional specifications tables on this website.  We have provided the basic dimensions for hex head fasteners, along with their matching nuts and washers.  There are tables for standard and metric sizes, for what we carry in alumina, at this time.  We will be adding more information in the future.

What if the charts on your website indicate that the ceramic head style I want is not offered?
A ceramic head style that is not listed on the chart as a stock item has not been made before due to lack of popularity. If the particular ceramic head style you want or a head style for a certain size is not shown, we will make it. Ceramco is a custom ceramic component manufacturer, and the market leader in ceramic fasteners, so we can also make special head configurations just for your application.

Do you have larger sizes?
No. Bolt sizes larger than 3/8" in alumina and 1/4" in zirconia are too thick for our processing capabilities, and the maximum length we list is the maximum length we can achieve.